SUPPORT
Frequently asked questions
Quick answers about products, compatibility, orders, shipping, assembly, warranty, returns, payments, financing, and support.
What equipment is included?
The workstation is sold on its own unless a listing specifically states otherwise. Controllers, laptops, microphones, headphones, receivers, amplifiers, and pictured accessories are not included.
Will my controller fit?
Compatibility varies by equipment. Contact our team with your exact model before ordering and we will help confirm fit.
How long does shipping take?
Processing and production estimates are shown during checkout when available. Freight or oversized shipments may require coordination.
Is assembly required?
Contact us for complete specifications and current assembly guidance.
What warranty is included?
Warranty terms are published on the Returns & Warranty page and confirmed with your order.